AWS 24/7 Managed Services

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AWS 24/7 MANAGED SERVICES

The IT landscape is evolving from on premise and private cloud to public cloud. Managed Services is evolving with it. Cloudar is an official Next Generation AWS Managed Service Provider Partner, born in the cloud and offering Managed Services fit for the cloud.

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As some things never change, we still offer what we call
The Big 3 of Managed Services

Managed Backups

Sure, when working with stateless applications, your code in a Concurrent Versions System like Git and your database on RDS, the need for custom backups of your EC2 instances is no longer there. However, when hosting traditional applications, you still want your virtual servers backed up. And while AWS will give you the building blocks to take those backups, you will still need a framework on top of that to implement retention schemes, cross region backups, cross account backups and more. Cloudar offers just that.

Managed Patching

It is a bad world out there, and keeping your systems up to date is an important task. Cloudar will take that burden off your shoulders. There are many ways to do this. Either using traditional maintenance windows where we will update your systems together with you so you can check your TST/DEV/UAT servers before we touch production. Either through immutable updates where we launch new instances with the updates installed. Or, automatically every predefined interval where we use tools like Ansible and SSM. We will work out the best scenario together with you.

Managed Monitoring and Alerting

One needs to design for failure. But when things do break, and preferably before that point, we want to know. Our monitoring systems are there to prevent downtime, not just to report it.
Cloudar offers 24*7 monitoring and alerting, both on AWS infrastructure level and on OS and application level. Our Service Desk consists of AWS certified engineers that are located in country. There is no call center; you only deal with engineers that know your environment and how to manage it.
You have a production server that can be down during the weekend and a development server that is heavily used by remote teams around the clock? We offer a range of support levels that can be set on resource level. You decide what is important when and assign the required support levels. And you only pay for what you need.

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CLOUDAR AS A NEXT GENERATION MSP

What does a Next Generation MSP offer more? For starters, we have a wide range of AWS certified engineers. AWS is all we do, so we make sure we are fully up to date with the very frequent AWS product updates. We will analyze them and look for ways on how to apply them to your setup to either make your infrastructure more reliable, more performant or cheaper to run. Or a combination.
‘Security is Job Zero’ is AWS’ mantra, and it is ours as well. We will design your environment with Security as the most important requirement, and we keep on monitoring it using tools like Anomaly Detection and Log Analysis.